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About us
Our group of five hospitals has been working together since 2012.
We're internationally known for our excellence and innovation, and each of our hospitals celebrates a rich and varied history. We're very proud of the part our hospitals have played in improving lives for people in this part of east London over hundreds of years, and in their ability to overcome challenges, coming out stronger and continuing to improve.
Today, each hospital retains its unique character and we work together with the common vision to provide safe and compassionate care to 2.5 million patients in east London and beyond.
Our group of hospitals provide a huge range of clinical services to people in east London and beyond.
We operate from four major hospital sites (The Royal London, St Bartholomew’s, Whipps Cross and Newham) and a number of community locations, including Mile End hospital. Around 2.5 million people living in east London look to our services to provide them with the healthcare they need.
The Royal London in Whitechapel is a major teaching hospital providing local and specialist services in state-of-the-art facilities. Whipps Cross in Leytonstone is a large general hospital with a range of local services. Newham in Plaistow is a busy district hospital with innovative facilities such as its orthopaedic centre. Mile End hospital is a shared facility in Mile End for a range of inpatient, rehabilitation, mental health and community services. And St Bartholomew’s in the City, London’s oldest hospital, is a regional and national centre of excellence for cardiac and cancer care.
As well as district general hospital facilities for three London boroughs, Tower Hamlets, Waltham Forest and Newham, we have the largest cardiovascular centre in the UK, the second largest cancer centre in London, an internationally-renowned trauma team, and the home of the London Air Ambulance. The Royal London also houses one of the largest children’s hospitals in the UK, a major dental hospital, and leading stroke and renal units.
We're also proud to be part of UCLPartners, Europe’s largest and strongest academic health science partnership. The objective of UCLPartners is to translate cutting edge research and innovation into measurable health gain for patients and populations through partnership across settings and sectors, and through excellence in education.
Organisational structure charts
WeCare about our ambition for excellence
Our WeCare values shape everything that we do, every single day. They are visible in every interaction we have with each other, our patients, their families and our partners.
WeCare about everything from the appointment letters our patients receive, to the state of our facilities when they walk through the door, to the care and compassion they receive when they are discharged. WeCare that the people who join our trust will hold the same values as we do, so our values are embedded within our recruitment and selection processes. WeCare that you feel valued working here, so our values also guide our training and development and performance and talent management. WeCare about working with suppliers that live and breathe our values too.
We have come a long way on our journey to delivering safe and compassionate care. By embracing these values as the way we behave around here, we will achieve our ambition for excellence.
Welcoming
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Introduce yourself by saying “Hello, my name is …"
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Smile and acknowledge the other person(s) presence
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Treat others as you would wish others to treat you
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Ensure the environment is safe and pleasant for our patients, our colleagues and our visitors
Engaging
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Get involved in making improvements and bring others with you
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Encourage feedback from patients and colleagues and respond to it
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Use feedback to make improvements, and empower colleagues to do this without needing to seek permission
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Appreciate that this may be a new experience for patients and colleagues; help them to become comfortable
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Acknowledge efforts and successes; say thank you
Collaborative
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Give time and energy to developing relationships within and outside own team
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Demonstrate pride in Team Barts Health
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Respect and utilise the expertise of colleagues
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Know your own and others' part in the plan
Accountable
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Always strive for the highest possible standard
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Fulfil all commitments made to colleagues, supervisors, patients and customers
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Admit mistakes, misjudgments, or errors; immediately inform others when unable to meet a commitment; don't be afraid to speak up to do the right thing
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Do not pretend to have all the answers; actively seek out those who can help
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Take personal responsibility for tough decisions and see efforts through to completion
Respectful
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Be helpful, courteous and patient
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Remain calm, measured and balanced in challenging situations
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Show sensitivity to others' needs and be aware of your own impact
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Encourage others to talk openly and share their concerns
Equitable
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Value the perspectives and contributions of all and that all backgrounds are respected
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Recognise that individuals may have different strengths and needs, and that different cultures may impact how people think and behave. Be curious to find out
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Work to enact policies, procedures and processes fairly
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Be open to change and encourage open, honest conversation that helps foster an inclusive work and learning environment
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Remember that we all have conscious and unconscious bias; get to know what yours are, and work to mitigate them
Unique Character, United Vision.
Today, each hospital retains its unique character and the Trust works together with the common vision to provide safe and compassionate care to patients.
Medical Teaching and Multi-Disciplinary Research.
Bolstered by the Trust’s partnership with Queen Mary University of London (QMUL), Barts Health has a strong reputation for medical teaching and multi-disciplinary research. This attracts top clinicians to work for the organisation and generates innovations in patient care. Each year, the Trust recruits more than 20,000 patients into pioneering clinical trials. Barts Health is also part of nationally-recognised vanguard projects for developing cancer services (across north east London) and integrating out-of-hospital care (within the borough of Tower Hamlets).
