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Senior Information Analyst

Band 7: £44,347 - £50,549 per annum (inc. London weighting)
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Fixed Term Contract - 18 months
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3 Vacancies

Hours:  37.5        

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Accountable to:  Associate Director of Performance and Information 

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Responsible to:  Information Manager

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Base:  Springfield University Hospital, Tooting (but may be required to travel to various Trust locations)

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Liaises with:             

  • Clinicians

  • Service Managers

  • Finance Directorate

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Job summary
  • Providing an information analysis service to users of corporate information in order to support the business of the Trust.

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  • System manager for specific key operational and data management systems, ensuring identification and coordination of information for inclusion in trust information systems, triangulating data as needed to produce a comprehensive picture of trust information.

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  • Production of a range of external and internal information outputs, both regular and ad hoc.

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  • Provision of information analysis services to managers, clinicians and researchers.

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  • Develop procedures to develop and help improve data quality.

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  • Support development of Trust-wide reporting solutions such as dashboards.

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Our values

Our values are in keeping with the NHS Constitution and our Behaviours Framework set the standards for how we plan and make decisions; deliver quality care; behave with each other and service users and recruit, induct, appraise and develop our staff. We are looking for staff who will help us live these values and help to make SWLSTG a better place for everyone

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Key Result Areas

Information analysis and reporting

  • Lead on and manage the production of external mandatory returns to an agreed timetable. These will include:

    • The Mental Health Services Data Set

    • Commissioning data sets

    • Local authority data sets

    • Care Quality Commission returns

    • Commissioner performance indicators

    • 18 week monitoring

  • Lead on the production of regular internal reports to an agreed timetable. These will include:

    • Contract monitoring

    • Trust Board reports

    • Data quality reports

    • Performance indicator reports and clinical dashboards

    • DPR and SIREN reporting

    • Workforce information and data warehousing

  • Lead on the development of data quality monitoring tools and techniques to support the accurate reporting of all internal and external reports. Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate and the wider Trust.

  • Lead on the development of reporting from the Trust’s data warehouse, liaising, supporting and advising managers and service leads regarding data content, quality and inclusion.

  • Undertake data analysis, including statistical tests, in support of clinical research.

  • Devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision making processes across the Trust.

  • Ensure timely and accurate information analysis and reporting to operational and corporate management on agreed areas of work.

  • Contribute proactively to the provision of a high quality information analysis service for all areas within the Trust interpreting and analysing data, providing clear, accurate and timely reports to managers, clinicians and other Trust staff.

  • Work directly with senior clinicians and managers to support development of strategic plans for the provision and development of information analysis within directorates.

  • Maintain and develop processes for converting extracted data into national and locally defined data sets.

  • Ensure that operational systems adhere to national and local requirements and that changes in definitions are communicated to all relevant staff.

  • Data Quality

  • Assist the Information Manager to interpret and action new statutory information requirements.

  • Hold regular data quality review meetings with service managers providing expert advice on data standards and information issues.

  • Contribute to the development of key performance indicators for the successful assessment of individual and departmental success

  • Delegate aspects of Research and Development activities, collating information, analysing and reporting findings to the information analysts

  • Act as a representative of information in multi-disciplinary groups within the trust and on external groups as required.

  • Deputise for the Information Manager as required.

  • Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.

  • Keep up-to-date with general NHS business and be able to recognise a role for the information department in supporting such developments and requirements.

  • Be responsible for day-to-day delivery of a robust, customer-focussed information and statistical analytical service to Trust managers and clinicians.

  • Ensure adherence to policies and processes to protect the technical support service, from the wider team.

  • Support and contribute to projects with an information requirement.

  • Be responsible for day-to-day decision making to maintain a smooth running analytical service

  • The post holder will exercise good judgement in all things concerned with providing an information and analytical service.

  • The post holder will be encouraged to use their own initiative and will have a degree of freedom to use their judgement to take decisions without immediate referral back to the Information Manager.

  • The post holder will provide advice to other managers and department heads who in turn will often take decisions based on the information received.

  • To undertake any other duties commensurate with the post that may be required as directed by the Information Manager.

  • Take a lead in the coordination of training, development and recruitment activity across the Team

  • Manage staff, undertaking appraisals (PADR), recruitment including progressing any disciplinary or capability issues, as necessary

  • To complete all mandatory and statutory training as required and ensure that the inf9ormation analysts undertake their mandatory and statutory training as required.

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General
  • This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the manager.

  • This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.

  • The post holder is expected to comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities and Confidentiality of Information.

  • The post holder is responsible for ensuring that the work that they undertake is conducted in a manner which is safe to themselves and others, and for adhering to the advice and instructions on Health and Safety matters given by Manager(s). If post holders consider that a hazard to Health and Safety exists, it is their responsibility to report this to their manager(s).

  • The post holder is expected to comply with the appropriate Code(s) of Conduct associated with this post.

  • South West London and St George’s Mental Health NHS Trust operates a no smoking policy. The Trust has been smoke free since 01 January 2006.

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This job description is a reflection of the current requirements of the post and may be subject to review and amendment in light of any future changes and/or developments. Any such review will be carried out in conjunction with the post holder and relevant line management.

 

The post holder may be asked to carry out any other duties as may reasonably be expected of them at any time commensurate with their grade and will be expected to work out of any of the Trust premises across the geographical areas covered

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Person Specification

Experience

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​Essential

  • Experience of capturing business requirements, traceability of requirements through to high level design and implementation

  • Process mapping, documentation and analysis

  • IT enabled business change in a large organisation with multidisciplinary teams

  • Experience of change management on projects with clearly defined benefits and benefit measures

  • Experience of stakeholder management from peers to director level.

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Desirable

  • Knowledge of mental health services

  • NHS Experience

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Training & Qualifications

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​Essential

  • Educated to Master level or equivalent experience

  • Evidence of Continuing professional development

  • Recognised business analysis/Requirements

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Knowledge & Skills

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​Essential

  • Has a good knowledge of a wide area of information systems concepts and practice, both within and beyond own organisation, including all stages of systems development.

  • Knowledge of clinical applications

  • High level analytical and evaluative skills relating to business process change

  • Knowledge of Principles and practice of good system design.

  • Understand and able to utilise a range of business Improvement techniques

  • Understand impact of change on individuals and organisations

  • Excellent verbal and written communication skills across the organisation to board level and across other external organisations/agencies. Able to challenge colleagues in an effective way.

  • Understanding of PRINCE2

  • Intermediate IT skills to include MS Word, Outlook, MS Visio and Excel

  • Proven ability to multi-task and prioritise a busy workload

  • Good influencing and interpersonal skills

  • Ability to write and present clear, concise reports and statistical information

  • Ability to work on own or as a member of a team

  • Ability to facilitate co-operative working

  • Ability to keep overall objectives and strategies in mind, and not being deflected by matters of detail

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Desirable

  • Understanding and application of different development styles.

  • Knowledge of Software tools which automate or assist part of the development process

  • Knowledge and experience of Servelec Open RiO

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Other

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​Essential

  • Able to work flexibly and to adapt to time pressures

  • Demonstrate and champion a ‘customer focused’ approach considering at all times

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Desirable

  • Commitment and energy to developing excellent services

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