Accountability, Integrity & Objectivity

We take responsibility for our work and actions, acting fairly and ethically in all we do

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• Be straightforward and honest

• Take ownership and accountability of everything we do

• Not allow bias, conflict of interest or undue influence of others to override professional or business judgments

• Challenge things and be open to challenge from others

• Be accountable for failure as well as success, and not allocate blame

• Respect the confidentiality of information shared with me in a professional capacity

 

Customer Service

We provide excellent support to our customers, working collaboratively to achieve Council objectives 

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• Provide solutions that balance customer needs with sound financial management

• Take the time to understand customers’ and council-wide needs

• Be open, transparent and solution-orientated

• Implement consistent and coherent rules and processes

• Communicate financial information and processes clearly and in a timely manner

• Provide forward-looking, proactive strategic financial advice

• Inspire trust in customers through the application of my financial expertise

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Creativity & Innovation

We question the status quo, actively seek out and embrace new ideas and ways of working

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• Take calculated risks and accept that failure is a potential outcome

• Treat failure as a lesson, a necessary step on the path of innovation

• Proactively look to innovate and make improvements, whether big or small

• Think creatively, constantly questioning the status quo

• Accept that change is the norm and actively seek to acquire the skills to adapt to the changing environment

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Excellence

We use our energy, skills and resources to deliver high quality results

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• Commit to doing the best job possible, not just good enough

• Plan ahead and communicate proactively

• Take pride in both my own work and that of the team

• Actively contribute to the performance, development and engagement of my colleagues

• Learn from our mistakes and share our learnings

• Create the environment to attract and keep the best people who share our values

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Professionalism

We are skilled professionals, holding ourselves to high standards in everything we do

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• Maintain professional knowledge and skills at the level required, so customers receive competent professional services and due care

• Act diligently and in accordance with applicable technical and professional standards

• Stay up to date on financial rules and regulations

• Believe in life-long learning, always seeking to develop as finance professionals

• Ensure my work undergoes an appropriate quality assurance process

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Respect & Collaboration

We respect and value those we work with, including the diverse perspectives and experiences they bring

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• Put our shared interests ahead of any individual or team – we not me

• Appreciate the skills and experience of all team members irrespective of level

• Proactively collaborate with colleagues across the council to get the best results

• Actively seek and try to understand different perspectives, building trust with colleagues and customers

• Encourage, motivate and support each other to achieve results