Our values and behaviours
Our values and behaviours are the bedrock on which we build success for our people, communities and heritage.
The Values are what we stand for, the Behaviours are how we do things and they have been created by all of our people. They set a consistent standard for everyone to work to, helping us decide:
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how we do things
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how we expect to be treated
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how we treat others
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what we say and how we say it
Our four values
INCLUSIVE Respect and celebration: we are inclusive of all aspects of heritage, people and communities. Appreciating the richness inclusion brings, we champion the interests of all and actively challenge exclusion. We respect each other. Recognising and supporting diverse communities.
AMBITIOUS Ambition with heart: ambitious for our people, communities and heritage.
We are enterprising, innovative and bold. Looking to the future and open to new ideas. We grow ourselves, our leadership position and sustainability.
COLLABORATIVE Strength in cooperation: we are collaborative by working and learning together. Working across boundaries to deliver solutions. Listening and learning from the best mix of skills and expertise. We share knowledge and experience.
TRUSTED Doing what is right: trusted for our integrity, expertise and judgement. Choosing what is right over what is easy. Leading by example. We are fair, open and transparent.
Recruiting through our values
Our Values and Behaviours are central to how we recruit. How job applicants demonstrate them is just as important to us as skills and experience. We therefore assess job applications against the Behaviours and applicants are asked about times they have demonstrated them during interview.
Find out more about our Values & Behaviours
Equality, Diversity & Inclusion
The National Lottery Heritage Fund is committed to building a diverse and valued community of staff, reflective of the diversity of the UK public and the communities we work within. We actively address exclusionand champion the interests of all.
To be inclusive of heritage, people and communities, we know we need to provide an environment where all can prosper and fulfil their potential. This can only happen if people are able to be their authentic selves in the workplace. We pledge to provide an inclusive working and learning environment for our people which prioritises fairness, equality, diversity and inclusion as well as dignity and respect for all. We will create a workspace where intimidation, discrimination, harassment, bullying and victimisation are not tolerated and actively prevented and opposed.
Disability Confident Employer
We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.
