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Category Lead - Medical / Clinical x2

Band 8C £65,664 - £75,874 per annum

Directorate: Corporate Services Directorate

Department: MSE - Procurement and Supplies

Responsible to: Director of Procurement and Supply Chain

Accountable to: Director of Procurement and Supply Chain

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Job summary

  • Provide a proactive procurement service to the Care Group or Corporate Division(s) that you work with, covering both strategic advice and operational support.

  • Be recognised a professional procurement lead for the Trust on high profile, high risk procurements. To lead on negotiations of complex, high value contracts for the procurement of capital and consumable items.

  • To manage the implementation and development of procurement services for MSE to support the strategic approach to Category and Contract Management

  • To ensure relevant policies and procedures exist and are applied in order to ensure proper governance of procurement across MSE. Minimises risk and maintains compliance with relevant Procurement regulations and other regulations.

  • Work closely with the Care Groups and Corporate Divisions to support them in reducing non-pay expenditure through the identification and realisation of cash releasing and cost avoidance financial savings in current and future financial years.

  • Provide regular updates to the Director of Procurement & Supply Chain, that the Department operates within set budgets

  • To take professional responsibility for all aspects of Category and Contract management within areas of responsibility.

  • To undertake audits and assurance of procurement processes, savings delivery and suppliers

  • To manage and develop the implementation of Category Management processes within the Trust and develop the procurement and supply chain function to ensure the provision of the best possible service to the Trust, measured by procurement and supply chain efficiency and cashable and non-cashable savings.

  • To monitor and measure the performance of the procurement and supply chain team against key result areas and produce regular reports for the relevant procurement groups and the Executive Management Team.

  • Drive the development, management and delivery of the Trust’s procurement cost improvement program, operational metrics and corporate reporting.

  • Ensure that the Trust’s is compliant with all statutory and local policies/standards and procedures throughout the procurement process. Update policies to reflect best practice and change in external legislation and internal governance

  • Lead and develop strategies on new initiatives with emphasis on income generation and efficiency opportunities. Strategic lead in the development of new supplier services across the Trust’s

  • Represent the Trust’s at a national level and influence the NHS procurement landscape for best outcome for the Mid and South Essex hospitals

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Main duties

Main duties and responsibilities

People management & People development

  • As key member of the Procurement Leadership Team, responsible for all staff matters within the team, including the recruitment, motivation, performance and retention of an appropriately skilled and experienced procurement workforce. Work with other members of the Leadership Team to manage the deployment of resources to maximise outputs, showing flexibility when necessary redeploy resources to deal Group Priorities.

  • Ensure sourcing staff are adequately trained, clear objectives are set and regularly reviewed, personal development plans are established and maintained and attainment of professional qualifications is promoted. Manage disciplinary and grievance matters which may arise

  • Undertake and support the development of staff in line with Appraisals and other associated guidance.

  • Ensure all staff within own team are compliant with their mandatory training

  • Provide specialist training for staff from own or other disciplines on own subject area, when required

  • Ensure the appropriate level of cover is provided, arranging on call and 24 hour working where appropriate.

  • Be active and visible participant in MSE Procurement Directorate and support the development of a strong culture of teamwork.

  • Provide support, guidance and 360 feedback through 1-2-1 meetings, development and team building

  • Be responsible for the line management of the Senior Category Managers and Category Managers and pastoral responsibility for all bands.

  • Assist in supporting the new and dynamic team to deliver professional procurement managed services to MSE Group and where applicable to wider regional organisations.

  • Actively support a culture of collaboration, flexible cross-team working and a commitment to delivering high quality service for all customers

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Financial Management

  • The post holder is responsible for drawing up budgets detailing expenditure and estimating financial benefits from procurement initiatives. This information is closely monitored by the Director of Procurement & Supply Chain

  • Develop and monitor budgets for projects within own team and projects being supported by own team.

  • Support the Trust’s budget holders in the control of expenditure through the provision of accurate, timely and appropriate information.

  • Advise and participate in budget setting for Care Group or Corporate Directorate that you work with by identifying saving opportunities.

  • Working with the Director of Procurement & Supply Chain to set financial and qualitative performance indicators. Agree mechanism to monitor performance

  • Responsible for monitoring and managing the procurement team budget on behalf of the Director of Procurement. This should include all procurement projects as well.

  • Manage operational procurement activity, ensuring that operations are transparent, auditable and in accordance with the Trust's Standing Financial Instructions (SFIs), Public Procurement guidance and all other relevant legislation.

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Leadership & strategy

  • Be a specialist for the Service in all Procurement matters, and where necessary to deputise for the Director of Procurement & Supply Chain to advise the Board, managers and clinicians on all procurement matters.

  • Act as the Trust’s expert in all matters relating to Procurement law and provide assurance to Trust’s Boards that all procurements are compliant

  • Responsible for managing operational procurement activity across the Trust, ensuring that the service responds effectively to customer requirements of users.

  • Coordinate all aspects of operational procurement activity across the Trust, ensuring that procurement is undertaken effectively so that the Trust manages their non-pay expenditure effectively and maximises value for money opportunities wherever possible.

  • Responsible for the auditing and assurance of Procurement processes, and savings delivery

  • Working with the Director of Procurement & Supply Chain to maintain all elements of Procurement Policies and Procedures across the Trust. Minimise Trusts risk and maintains compliance in Procurement regulations and other regulations.  Ensure there are robust processes in place to assure the organisation’s procurement governance arrangements are enforced.

  • Manage and maintain departmental policies and procedures within the department for all Procurement activity and ensures these are adhered to by all staff at all times.

  • Ensure the Trusts meet the requirements of all Public Procurement regulations, and raise with the Director of Procurement & Supply Chain where this is not happening, and provide suggested interventions.

  • Ensure the effective communication of policies and procedures at all levels throughout the Trust.

  • Prepare strategic plans and reports to the Trust Board as required.

  • Ensure that the Procurement team represents value for money, that overhead costs are in line with other similar procurement organisations and that the return on investment is maximised. This will include benchmarking the team’s performance. Drive operational excellence and best practices.

  • Take responsibility for the Procurement Team’s delivery of procurement targets e.g. savings, key performance indicators and e-commerce.

  • Identify, implement and monitor, in consultation with NHS Supply Chain (and other relevant recognised bodies), a programme of procurement measures that deliver cost efficiencies on all non-pay expenditure.

  • Ensure that a high quality of service is delivered to customers that contributes to direct patient care.

  • Ensure continuing understanding of the Trusts business model, industry and marketplace; assesses situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organisation and ensure they are in alignment with core values.

  • Ensure that MSE Group works collaboratively with other Trusts and organisations to maximize procurement opportunities.

  • Deputise for the Director of Procurement & Supply Chain in his/her absence or as delegated, to represent the whole Procurement function. This includes attendance at Board Meetings and other key Trust meetings.

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Logistics Strategy

  • Be a specialist for the Service in all Procurement matters, and where necessary to deputise for the Director of Procurement & Supply Chain to advise the Board, managers and clinicians on all procurement matters.

  • Act as the Trust’s expert in all matters relating to Procurement law and provide assurance to Trust’s Boards that all procurements are compliant

  • Responsible for managing operational procurement activity across the Trust, ensuring that the service responds effectively to customer requirements of users.

  • Coordinate all aspects of operational procurement activity across the Trust, ensuring that procurement is undertaken effectively so that the Trust manages their non-pay expenditure effectively and maximises value for money opportunities wherever possible.

  • Responsible for the auditing and assurance of Procurement processes, and savings delivery

  • Working with the Director of Procurement & Supply Chain to maintain all elements of Procurement Policies and Procedures across the Trust. Minimise Trusts risk and maintains compliance in Procurement regulations and other regulations.  Ensure there are robust processes in place to assure the organisation’s procurement governance arrangements are enforced.

  • Manage and maintain departmental policies and procedures within the department for all Procurement activity and ensures these are adhered to by all staff at all times.

  • Ensure the Trusts meet the requirements of all Public Procurement regulations, and raise with the Director of Procurement & Supply Chain where this is not happening, and provide suggested interventions.

  • Ensure the effective communication of policies and procedures at all levels throughout the Trust.

  • Prepare strategic plans and reports to the Trust Board as required.

  • Ensure that the Procurement team represents value for money, that overhead costs are in line with other similar procurement organisations and that the return on investment is maximised. This will include benchmarking the team’s performance. Drive operational excellence and best practices.

  • Take responsibility for the Procurement Team’s delivery of procurement targets e.g. savings, key performance indicators and e-commerce.

  • Identify, implement and monitor, in consultation with NHS Supply Chain (and other relevant recognised bodies), a programme of procurement measures that deliver cost efficiencies on all non-pay expenditure.

  • Ensure that a high quality of service is delivered to customers that contributes to direct patient care.

  • Ensure continuing understanding of the Trusts business model, industry and marketplace; assesses situations, diagnose problems and determine an appropriate course of action to enhance the effectiveness of the organisation and ensure they are in alignment with core values.

  • Ensure that MSE Group works collaboratively with other Trusts and organisations to maximize procurement opportunities.

  • Deputise for the Director of Procurement & Supply Chain in his/her absence or as delegated, to represent the whole Procurement function. This includes attendance at Board Meetings and other key Trust meetings.

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Category Management

Baselining

  • Over see the analysis of data in order to identify areas of quality improvement, cost savings or process improvements. Validate and sign off findings

  • Oversee the production of strategic plans for areas of responsibility. Over see the sign off by key stakeholders.

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Category Strategy

  • Responsible for overseeing the development, implementation and monitoring of procurement strategies for allocated categories. This will be achieved through detailed demand/market analysis and a recognised Strategic Sourcing process, to ensure continual improvement and innovation in sustainable service delivery.

  • Lead the engagement into clinical and non-clinical networks both within Essex and beyond to influence the value chain through standardisation of products and services.

  • Responsible for providing strong and effective support from Procurement at Care Group or Directorate level and associated operational activity, directly influencing non pay expenditure to ensure value for money.

  • Deliver a strategic procurement service for identified categories

  • Working with clinical, operations and functional groups, leverage the MSE total spend, while establishing common processes, performance metrics, standards and a supplier quality programme.

  • Develop a wide understanding of the market within which the category sits – understanding and leveraging key developments, supplier capability and spend profiles

  • Manage and co-ordinate all activities, agencies, suppliers and personnel to successfully implement robust and deliverable category strategies, including where necessary undertaking a number of strategic projects, from initial scoping through to contract award.

  • Produce monthly reports for the Director of Procurement & Supply Chain as to the status and achievement of the Category Strategy benefits realisation plan and Key Performance Indicators, including supplier performance and quality.

  • Monitor purchasing trends both internally and externally, with the aid of market intelligence, to support strategies that optimise the Services’ ability to improve service quality and reduce costs. Undertake audits, benchmarking exercises, and detailed financial analysis and modelling which will lead to options appraisal and recommendations for consideration by the Director of Procurement

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Strategic Sourcing/Tactical Sourcing

  • Carry out procurement for high value, detailed contracts and be able to develop appropriate evaluation methods and interpretation thereof.

  • Carry out procurement for highly detailed high value contracts that require analysis, comparison and assessment.

  • Identify and develop opportunities for strategic supplier partnerships supporting long term high quality service delivery and cost reduction initiatives.

  • Prepare specifications, award criteria, draft Service tenders and quotation documentation all in accordance with Service Standing Financial Instructions and Standing Orders, and current Procurement Legislation and UK Public Contract

  • Regulations with particular reference to goods and services. Use and develop electronic media for tender and contract management.

  • Plan and undertake effective negotiation with suppliers to determine most appropriate supply route that achieves best value for money.

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Contract Management (WIP)

  • Review contract compliance across responsible category areas with Category Managers. Understand non compliance and re-engineering systems and processes where necessary.

  • Oversee the monitoring of contracts for the designated Care/Group Division & Category allocated to. Responsible for monitoring the continuity of service and that the contract is managed within its contract terms

  • Monitor supplier performance for major contracts (Delivery performance and performance against budget). Review with Suppliers and agree corrective action where necessary

  • Liaise and negotiate with external agencies, suppliers and contractors ensuring delivery of service is in line with agreed contracts.

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Supplier Management

  • Lead on the development and management of close working relationships between MSE Group and its vendor base, for designated category portfolio; ensuring performance standards are consistently achieved. Organise regular meetings with key stakeholders and suppliers to fact find, solve problems, and review contract performance

  • Lead on the collection of information regarding supplier performance for contract review. Collate information regarding customer perceptions of the success of the contracts and services negotiated on their behalf and the overall perceptions of the effectiveness of the Procurement Service.

  • Lead on the development of effective supplier and provider partnership and relationship strategies.

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Purchase to pay

  • Working with Finance to optimise the Purchase to Pay process. This will include establishing common processes, performance metrics and standards

  • Lead to deployment of eEnabling technology such as PEEPOL and electronic invoicing. Link to the optimisation of Catalogues

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Deliver cash releasing savings

  • Lead the delivery of savings within the Care Group/Directorate so they are delivered in line with the procurement workplan

  • Deliver cash releasing and cost avoidance financial savings as outlined in the annual work plan and category strategies.

  • Actively contributes to the identification of solutions to address variances in targets.

  • Monitor core supply chain performance, including service level agreements, vendor management and cost objectives.

  • Manage the development and implementation of the plans to deliver cash releasing and cost avoidance financial savings for current and future financial years.

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Category stakeholder engagement & reference groups

  • Use highly developed persuasion and influencing skills to engage with and influence key stakeholders at all levels within the Trusts to facilitate preparation in identified procurement activity.

  • Provide advice and expertise in all aspects of procurement activity to the Services. This advice and expertise can be in highly complex areas and involve detailed knowledge of areas such as European Procurement Legislation.

  • Provide entrepreneurial guidance and leadership to the designated Care Group/Division responisble for

  • Oversee the deployment of Reference Groups as the primary process to identify ideas & initiate project work with clinicians and nursing staff and/or corporate heads.

  • Lead Reference Groups, working to challenge and change the status quo, optimise standardisation, determining optimum cost and benefit outcomes to ensure change is delivered. Ensure that Divisional stakeholder “sign off” is achieved for all work plans and savings.

  • Promote customer and staff awareness of approved Contracts and Catalogues established for the Trust. Use the Reference Group Mechanism to understand reasons for non compliance and identity appropriate corrective actions

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Stakeholder engagement & communication

  • Provide advice and expertise in all aspects of procurement activity to the designated Care Group/Division. This advice and expertise can be in highly complex areas and involve detailed knowledge of areas such as European Procurement Legislation.

  • Provide entrepreneurial guidance and leadership to the designated Care Group/Division responsible for

  • Use the relationship with Care Group leads to identify innovative projects that can address the issue of unwarranted variation, drive standardisation and enhance the patient experience. Share with clinicians and nursing staff and/or corporate heads in order to gain buyin to the proposed approach.

  • Represent procurement in the regular Stakeholder management team meetings (eg at Care Group Level or at equivalent corporate level). Understand the direction of travel and how this impacts on the existing work plan. Establish how procurement can help the client to achieve their desired goals

  • Act as a central point for all aspects of operational procurement activity across the designated Care Group/Division responsible for. Ensure that procurement is undertaken effectively so that the Care Group/Division manage their non-pay expenditure well and maximise value for money opportunities wherever possible.

  • Liaise as appropriate, with relevant institutions and professional bodies in order to implement and maintain best practice and professional competence within the Procurement Team e.g. Department of Health, NHS Supply Chain, CIPS and external auditors.

  • Manage an effective and timely consultation process with all customer departments so that their procurement needs are fully understood and delivered.

  • Provide pertinent and timely procurement advice to own staff and other Trust employees on all matters relating to Procurement.

  • Collaborate on joint projects across health care and other organisations to seek efficiency in procurement and best value.

  • Promote customer and staff awareness of and develop understanding of Standing Financial Instructions, Standing Orders and other Procurement related policies/procedures ensuring these are adhered to, providing guidance and training as required.

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Policy and service development

  • Manage the implementation and adherence to the Procurement strategy, and rolling annual plan, updating each on at least an annual basis incorporating changes from the Trust’s business plan and objectives.

  • Update purchasing policies and procedures in line with changes in European and UK legislation, and Trust’s SFI’s. This also incorporates the implementation of best practice and innovative procurement techniques.

  • Manage and develop the Trust procurement policy, supporting the Associate Director of Procurement to set the direction on aspects such as performance standards, value for money on price, quality, availability of supply and risk management.

  • Establish and implement mechanisms for assessing both supplier and Procurement team performance, including benchmarking activity, Key performance indicators and appropriate Service Level Agreements.

  • Establish supply chain processes that will reduce the cost of trading with suppliers, taking advantage of developments in Information Technology and harnessing the full capability of existing systems.

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Information and documentation

  • Ensure the accuracy and quality of all procurement records for reference, management, legal compliance and audit purposes, by ensuring that suitable systems and procedures are in place.

  • Take responsibility for the quality of all information held in the Multiquote, eFin and other systems, so that accurate and timely management information can be produced for the purpose of legal compliance e.g. EU statistics, Service Level Agreements, expenditure, savings and Key Performance Indicators.

  • Ensure that the retention of records policy is adhered to within the Procurement Team and that the Trust meets it’s obligations under the Freedom of Information Act, in relation to procurement information, protecting commercially sensitive data when applicable.

  • Produce reports and statistics to monitor supplier performance, including identifying market trends, prior to undertaking supplier reviews or conducting supplier meetings.

  • Prepare and issue monthly activity reports to the Board as required, as well as procurement and supply chain reports to the Trust’s committees as required.

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Ways of working 

  • Primarily focused on being alongside the internal client. Using this interface to understand that they are doing, what they have planned and bring this insight back into the Peripatetic working across all locations using Hot desking where appropriate

  • Promote an environment of open and transparent data where possible

  • Foster a culture of innovation and improvements and encourage ideas and suggestions from others

  • Establish regular Team meetings to share learning, facilitate discussion on issues and to listen to concerns/objections from staff

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Effort, skills and working

Physical Skills: Standard keyboard skills required

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Physical Effort: The role does not involve the post holder in a high level of physical effort, however he/she may be stationed at a computer for prolonged lengths of time.

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Mental Effort: Concentration required for effectively multi-tasking, analysing data, writing reports and working in a team based environment

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Emotional Effort: The post holder must manage successfully under resource and time pressure including managing challenging discussions with employees

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Working Conditions: The post holder will be based in an office environment and required to travel regularly across the 5 Trust’s sites

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Key working relationships

Trust’s Board and Site Leadership Team: To support the Director of Procurement & Supply Chain with written submission and verbal briefing of contract award recommendations, waivers and reporting progress on the implementation of the Procurement and Supply Strategy.

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Trust’s Executive Group: To support the Director of Procurement & Supply Chain in the submission of written changes or updates of policy and strategic issues.

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Efficiency Board: Support the reporting of procurement schemes to the efficiency board. Capture data to enable reporting against Trust targets on performance of identified sourcing & procurement savings schemes.

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Clinical Strategy Group: Coordinate written submissions for the Clinical Strategy Group that outline recommendations for new products and standardisation requests. Support clinical colleagues in explaining the proposed approach.

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Audit Committee: Provide update to Director of Procurement & Supply Chain against key metrics e.g. Number of Waivers signed.

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Use of Resources: To support the Director of Procurement & Supply Chain with written submission and verbal briefing of status of Key Lines of Enquiry metrics.

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NHS Supply Chain Customer Board: Deputises for the Director of Procurement & Supply Chain at the NHS Supply Chain Customer Board that will set strategic direction, guidance and advice on supply chain best practice for the NHS.

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Other: Other NHS bodies. Suppliers, distributors and purchasing agencies e.g. NHS Supply Chain and The Government Procurement Service. Government departments e.g. Department of Health, Department of Environment.

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Person spec

Person specification

Key: Essential (E), Desirable (D), Application form (A), Interview (I), Certificate (C)

Qualifications

  • Doctorate degree or equivalent level of knowledge gained through work experience. (E/C)

  • MCIPS – Corporate member of Chartered Institute of Purchasing & Supply ( By

  • examination) (E/C)

  • Current driving license. (D/C)

  • Member of the institute of logistics. (D/C)

  • Project Management qualification (E/A/I)

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Knowledge and experience

  • Project management qualification (E/A/I)

  • Experience of business development and tender processes (E/A/I)

  • Experience of 1st line reporting to executive level (E/A/I)

  • Experience of managing contracts or budgets above £10m (E/A/I)

  • Experience of developing complex contractual agreements (E/A/I)

  • Experience in producing and understanding business plans, reports, contracts and service level agreements (E/A/I)

  • Experience of working in a customer focused environment (E/A/I)

  • Expert knowledge of procurement legislation and regulations (E/A/I)

  • Evidence of continuing professional development. (E/A/I)

  • Thorough and in depth knowledge of computerised procurement systems (E/A/I)

  • Advanced user in Microsoft Office in particular Excel and Word. (E/A/I)

  • Fully conversant with NHS Terms and Conditions of Contract (E/A/I)

  • A sound understanding of contract law. (E/A/I)

  • Minimum of 5 years procurement and commercial experience (E/A/I)

  • Significant previous experience of managing a procurement function within a complex organisation (E/A/I)

  • Business acumen proven experience of the ability to influence and manage commercial opportunities (E/A/I)

  • Demonstrable staff management and budgetary control experience (E/A/I)

  • Proven experience in the areas of: Project management; negotiation; contract management; cost and price management; and procurement legislation (E/A/I)

  • Proven track record of innovation with an ability to inspire and lead the implementation and management of change (E/A/I)

  • An understanding of accounting practices and principles (E/A/I)

  • Experience of logistics, inventory control and supply chain management (E/A/I)

  • Expert knowledge of best in class procurement practices (E/A/I)

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Communication skills

  • ​Ability to clearly communicate finance and non finance issues (E/A/I)

  • Ability to produce business critical written documentation such as Business Cases/Category Strategies. (E/A/I)

  • Ability to engage with stakeholders to shape requirements in line with existing procurement regulations (E/A/I)

  • Ability to present complex information to wide audiences with authority and credibility (E/A/I)

  • Ability to influence at all levels (E/A/I)

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Personal and People development

  • Possess a positive attitude and be self-motivated (E/A/I)

  • Strong motivational skills (E/A/I)

  • Ability to identify development opportunities for co-workers (E/A/I)

  • Ability to lead and implement change in a challenging environment (E/A/I)

  • Ability to prioritise work and to meet challenging deadlines (E/A/I)

  • Finds positive solutions to challenging issues (E/A/I)

  • Builds effective relationships with all others. Uses listening and empathy skills (E/A/I)

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Physical requirements

  • Sufficient to perform the duties of the post with any aids and adaptations. (E/A/I)

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Other

  • Strong organisational management skills. (E/A/I)

  • Exceptional interpersonal skills and the ability to forge effective professional relationships. (E/A/I)

  • Business acumen and the ability to influence and manage commercial opportunities. (E/A/I)

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General statements

General statements 

Competency based appraisal

The post holder will be appraised on an annual basis and the process will include a review of the past year’s performance, setting of aims and objectives for the coming year and identification of educational needs.

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Training

All staff will undertake such training as is necessary to perform the duties allocated.

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Equal opportunities

The Trust has an Equal Opportunities Policy and/or Single Equality Scheme. The aim is to ensure that no individual receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity related matters, race, religion or belief, sex or sexual orientation or is disadvantaged by conditions or requirements, which cannot be shown to be justifiable. Whilst the Trust recognizes specific responsibilities fall upon management, it is also the duty of all employees to accept personal responsibility for the practical application of the Policy.

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No smoking policy

Mid and South Essex NHS Foundation Trust (MSE) operates a non-smoking policy. The restrictions will apply to patients, staff and visitors alike. While the Trust will not discriminate against employing smokers, all prospective employees should be aware of this policy. If  you would like help to give up smoking you should contact your GP or call the NHS Stop Smoking Help Line on 08001690169 to find details of your local stop smoking service.

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Data Protection Act 2018

All employees are required:

  • To ensure compliance with all Trust’s policies, and those procedures relevant to the area of work.

  • To maintain high levels of confidentiality and information security at all times, complying with the relevant legislation such as the Data Protection Act and the Computer Misuse Act.

  • To ensure that the data is of good quality, accurate and relevant for purpose, where any processing of information takes place (paper records or electronically).

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Code of conduct

As an NHS Manager, you are expected to follow the Code of Conduct or NHS Managers (October 2002), observing the following principles:

  • Making the care and safety of patients you first concern and act to protect them from risk.

  • Respecting the public, patients, relatives, carers, NHS staff and partners in other agencies.

  • Being honest and acting with integrity.

  • Accept responsibility for your own work and the proper performance of the people you manage.

  • Showing your commitment to working as a team member by working with your colleagues in the NHS and wider community.

  • Taking responsibility for your own learning and development.

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Information Governance

  • All staff must be familiar with and comply with the contents of the Information Governance Handbook, a personal copy will be provided at Induction to all staff.

  • All staff are required to maintain confidentiality of patient and Trust’s information as set out in the Trust’s Confidentiality Policy.

  • All staff are required to read and comply with all policies that are issued relating to the electronic security of Trust’s information.

  • All staff who create, access, transfer, modify sensitive Trust’s records have a responsibility to be both accurate and timely and ensure that all the information that they record either on paper or electronically is complete.

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Confidentiality

Your attention is drawn to the confidential nature of information collected and used throughout the NHS. The unauthorised use or disclosure of patient, staff or other personal information is a dismissible offence. The unauthorised disclosure of information could also result in a prosecution for an offence, or action for civil damaged, under the Data Protection Act.

 

All matters relating to patients’ diagnosis and treatment, staff or the Financial or contractual position of the Trust are strictly confidential and under no circumstances is such information to be divulged or passed to any unauthorised person(s) under penalty of summary dismissal.

 

All staff should take particular care relating to the electronic storage and transfer of confidential information. This should only be done in accordance with the Trust’s Information Security Policy.

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Health and safety

All employees must be aware of the responsibilities placed upon them under the Health & Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to provide a safe environment for employees and visitors.

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Quality

The Trust aims towards maintaining the goodwill and confidence of its own staff and of the general public. To assist in achieving this objective, it is essential that at all times, employees carry out their duties in a courteous and sympathetic manner.

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Infection prevention and control

All employees are required to:

  • Make themselves aware of their responsibilities for Infection Prevention and Control.

  • Co-operate with the employer in ensuring that all infection prevention and control policies and procedures are complied with.

  • Maintaining a high standard of infection control practice.

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Safeguarding children

All employees of the Trust, regardless of the work they do, have a statutory duty to safeguard and promote the welfare of children. When children and/or their carers use our services, it is essential that all child protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow the child protection procedures and the Trust’s supplementary child protection guidance which is accessed electronically on the Trust’s Intranet sites. To ensure you are equipped to carry out your duties effectively, you must also attend child protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust’s child protection training guidance.

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Safeguarding adults

All employees of the Trust, regardless of the work they do, have a duty to safeguard and promote the welfare of vulnerable adults. When patients and/or their carers use our services, it is essential that all protection concerns are both recognised and acted on appropriately. You have a responsibility to ensure you are familiar with and follow Trust policies in relation to safeguarding vulnerable adults. To ensure you are equipped to carry out your duties effectively, you must also attend vulnerable adult protection training and updates at the competency level appropriate to the work you do and in accordance with the Trust’s vulnerable adult protection training guidance.

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Location

You will generally be expected to undertake your normal duties at the principal place of work, however, in the course of your duties you will be required to work at any of the sites within the Mid and South Essex NHS Foundation Trust areas as well as other NHS sites as part of the delivery of the service.

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Note

These guidelines are provided to assist in the performance of the contract but are not a condition of the contract.

 

This job description is a reflection of the present requirements of the post and the content may be subject to review and amendment in light of changes and developments.

 

All Staff will also be expected to abide by the relevant code of professional practice relating to their discipline.

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