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FINANCE AND OPERATIONS MANAGER

JOB SPECIFICATION

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Ensemble UK is seeking a Finance and Operations Manager, to define and develop all aspects of financial and operations management, including:

 

REPORTING

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Management reporting

  • Producing monthly management accounts for Ensemble UK and the consolidated Ensemble group; liaising with Ensemble DRC to ensure the provision of timely, accurate and relevant information; presenting information in a clear and intelligible way.

  • In addition to cash, P&L and balance sheets, this will in particular require detailed tracking of all loans provided to social businesses, and of the performance of these businesses, through the team in DRC.

  • Analysis of loans, including average duration, default rates and reasons.

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Statutory reporting

  • Production of statutory accounts, liaison with external auditors or examiners.

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Planning and forecasting

  • Liaison with the UK trustees and Ensemble DRC to produce rolling forecasts for both Ensemble UK and the consolidated group.

  • Management of an annual budget process for Ensemble UK and Ensemble DRC.

  • Production of longer-term strategic and financial plans, as required.

 

CONTROL

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Policies

  • Development and maintenance of appropriate financial policies for both UK and DRC, including authority limits and mandates.

 

Cash

  • Day-to-day management of cash, in GBP, USD and potentially other currencies, including investment of surplus funds.

 

Grants

  • Management of the forecasting process for Ensemble DRC, through which the quantum of monthly grants is defined.

 

Risk

  • Management of the Ensemble risk matrix, including tracking actions and co-ordination of a risk workshop at least annually.

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TAX

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  • Management of Ensemble UK’s relationship with HMRC, including corporation tax returns (if required), gift aid claims, and PAYE.

  • Oversight of UK payroll bureau.

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BOARD MEETINGS AND OFFICE MANAGEMENT

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  • Organise Trustee meetings, including liaising with the trustees to produce an agenda, and to manage actions.

  • Establish and maintain office systems.

  • Manage supplies of stationery, office equipment and petty cash, and manage operational issues such as insurance and rent.

  • Support partner companies and individuals who travel to Eastern Congo to provide practical help

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DONOR RELATIONS (working with the Trustees and the fundraiser)

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  • Co-ordinate with fundraising manager to establish and track performance against targets

  • Financial support to fundraising lead, such as simplified financials for potential funders, project budgets for funders looking to support specific activities rather than providing unrestricted funds, reports back to funders on performance against plan.

 

OTHER

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While other roles will lead on fundraising and communications, the Finance and Operations Manager will be closely involved in representing the charity to funders and other stakeholders, including attendance at conferences, seminars and events relevant to Ensemble’s areas of work.

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INTRODUCTION

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Overview

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Ensemble UK is a registered charity that aims to establish a sustainable model for economic and social progress in the Eastern Congo, facilitating loans, grants and practical support to social businesses in the region. DRC is one of the poorest countries on earth, and the challenging environment has resulted in far lower levels of international support in building the economy and strengthening people’s resolve for a peaceful future than in many other developing countries. We have three years of experience of providing hugely impactful support to businesses in DRC, and set up Ensemble UK this year to raise additional funds for our work. We are now starting to build a small team to support this effort.  Within this, we are seeking a Finance and Operations Manager, a new role which provides a fantastic opportunity for someone with excellent finance experience to make a real difference in the world.

 

Background to Ensemble’s work

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Ensemble UK is a registered charity that aims to establish a sustainable model for economic and social progress in the Eastern Congo, which is a poor and conflict-affected region of strategic importance in East Africa.

 

Ensemble UK does this by

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  • building awareness of the issues affecting the region

  • raising money to provide grants and low-interest loans that enable social entrepreneurs in the region to generate wealth and distribute products and services that improve well-being

  • raising money to support the operational overheads of the organisation

  • co-ordinating offers of practical support in business, design and technology

 

Ensemble UK has established a long-term partnership with Ensemble DRC, which is registered as a cooperative in Bukavu, South Kivu. Essentially Ensemble DRC acts as an incubator using its extensive local knowledge to ensure the grants, loans and offers of practical support from Ensemble UK are effectively placed, monitored and evaluated. The intended outcomes are to reduce poverty, improve well-being and strengthen resistance to conflict in the communities of North and South Kivu.

 

The development of social businesses has been investigated, evaluated and adopted in other fragile and conflict-affected regions as evidenced by the work of the World Bank, the International Labour Office, the Committee for Enterprise Development and many other organisations including Acumen and the Skoll Foundation. The United Nations Development Program says that ‘UNDP’s work and experience in this area argues that post-conflict recovery strategy and policy should be anchored in the local engines of economic recovery’.

 

Three years of work has already been done by Ensemble DRC to understand and respond to the needs of people in the Eastern Congo. The learning is that communities emerging from conflict need one or two years to become sufficiently stable at which point entrepreneurs start up SME businesses, many of which are committed to delivering social as well as economic benefits.

 

However, in practice there are very few SME businesses in the region, in part because there is little understanding of how to establish and scale a business and how to use management tools and technology. Money is also a constraint. The banks charge 26% interest on loans, require significant collateral and usually demand that repayments begin immediately, all of which are prohibitive. Severe and sometimes random taxation adds to the problems and success is often met by excessive demands from the authorities and even family members.

 

Ensemble DRC was set up to help social entrepreneurs emerge and develop and to date it has supported twenty social businesses, most of which fall into one of three categories – agricultural products such as coffee, utilities such as solar energy, and fabricated products such as soap.

 

In total, approximately 500,000 people have so far benefited in terms of being able to meet basic needs in nourishment, shelter and safety, or improving their well-being in terms of health, education or social belonging. With the support of Ensemble UK, the target is to make a transformative impact on 2 million people in the years 2017 - 2021.

 

Challenges

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DRC has a long history of poor governance and corruption that continues to discourage support from developed countries to the point where some governments and corporate companies black list DRC and will not provide support. War broke out in 1995 and continued until 2002 during which more than 3 million people died. Insecurity continues in Eastern Congo where around seventy military groups operate together with gangs of robbers who prey upon local people at night.

 

There are many NGOs operating in the region. However their focus is on solving emergencies and acute problems and few if any NGOs are helping people to build the economy and strengthen people’s resolve for a peaceful future. The electricity, water and transport infrastructure is poor even in the cities, and at least one third of the population have no education whatsoever. Healthcare is beyond the means of most people and malnutrition is widespread. All of these issues are currently exacerbated by political instability, which has depressed the economy, encouraged armed groups to become more active and further discouraged support from developed countries.

 

The fundraising task for Ensemble UK will be difficult even in times of world-wide stability and more so given political upheaval in Europe and the US and famines elsewhere in Africa. The good news is that in the face of a long list of challenges, there are people in Eastern Congo with the capacity and motivation to make a difference by starting and building businesses of value to the community as well as themselves. There are also entrepreneurs and corporate companies in Europe and the US with the adventurous drive needed to support and collaborate with people in Eastern Congo.

 

Structure of Ensemble UK

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The strategic direction and management of Ensemble UK is provided by a Board of Trustees who include Mike Beeston, Nigel Langstaff and Harriet Hall. Nigel and Harriet will oversee the finances and the legal compliance respectively and will from time to time call upon professional services. Mike Beeston is the only trustee who works day to day for Ensemble UK. He has the responsibility of representing the needs of Ensemble DRC to the Board of Trustees and he also manages the day to day running of the organisation.

 

The relationship between Ensemble UK and Ensemble DRC is defined in a framework agreement, which acknowledges that as a registered charity, Ensemble UK needs to exercise appropriate governance and oversight of DRC as well as UK operations. The UK team therefore needs highly effective relationships with the team in DRC, and to understand activities and performance there in detail.

 

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INTRO
JOB SPEC

EXPERIENCE AND QUALITIES REQUIRED

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The successful candidate will be a qualified accountant with a desire to make a significant contribution to changing the fortunes of the people of Kivu.

 

We are seeking a candidate with broad experience in finance, providing the background for this wide-ranging role. We are also looking for the following qualities:

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  • The ability to establish good relationships across a wide range of people both in the UK and internationally

  • The ability to focus on detail

  • Energy and adaptability

  • Self-motivated, with a strong sense of initiative

  • Team-player, willing to get hands dirty

  • the ability to process, structure and communicate complex information,

  • excellent verbal and written communication skills – able to produce compelling written funding proposals for a varied audience

  • IT skills to enable the production of visually appealing and professional Word, PowerPoint and Excel documents

  • Some knowledge of French is desirable but not essential

EXP
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