About us

Home > About us

Croydon Council’s new ways of working

We will practice sound financial management, being honest about what we’ve spent and what we can afford.

We will focus on what we, uniquely, can do as the local authority as the democratically elected leaders of our borough. This means we will focus on our core services, and a small number of evidence-based outcomes that deliver our priorities. But we will also continue to use our democratic mandate to convene our partners around a common purpose and to make a clear case for a better deal for Croydon.

We will aim to become a much more transparent, open and honest council.

We will involve residents in our decision-making. But we will also need to be clear with residents about what we can do, and what we can’t. When we have to say no, we will do so with compassion and take the time to explain our decisions.

Services

The council provides a large number of services for local people, businesses and visitors to the borough, including services for children and adults, and environmental, cultural, sports, housing, planning and benefits services.

The Mayor’s Business Plan and Council priorities

The Mayor’s business plan: 2022 to 2026 has five outcomes:

The council balances its books, listens to residents and delivers good sustainable services.
Croydon is a place of opportunity for business, earning and learning.
Children and young people in Croydon have the chance to thrive, learn and fulfil their potential.
Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home.
People can lead healthier and independent lives for longer.

Read the Mayor's Business Plan

Corporate Values

Our values are the base of every job role within Croydon – our values are fundamental in everything
we do as a Local Authority. You are required to demonstrate a commitment to our corporate values and this will be assessed using the criteria below:

One Team: To cross boundaries to work together towards shared goals with colleagues, partners and
communities

You are strategically innovative in your approach to building and maintaining partnerships and you and your teams act in a joint enterprise with them. You use your contacts and colleagues to bring teams together.

Proud to Serve: We strive to always do our best for the community, getting the most from limited resources and using taxpayers’ money wisely

You are proud to be part of the wider Croydon and the contribution you and your teams make to it. You make a difference to people’s lives through engagement and you strive to get the best possible value for money for customers.

Honest and Open: We work hard to build trust by treating everyone with honesty and integrity

You think through who needs to understand what during communication; and take care to communicate detail clearly. You take people’s views into account continuously.
You trust people, colleagues and staff, to do their best and deal with any issues positively.

Taking Responsibility: We encourage and support each other to take responsibility and show what we can do, learning together and recognising each other’s contributions

You are clear where formal accountability lies and where we can all take responsibility for results. You praise your colleagues for their efforts and ideas and thank them for their contributions.

Valuing Diversity: We make the most of the many perspectives that make Croydon distinctive

You treat all staff and customers with equal value and respect. In everything you do, you make good use of the wide variety of background, skills and perspective your teams, the Council and the community demonstrate.