Leadership and Management

• As a member of Senior Leadership Group, you will support the Deputy Director in wider leadership activities which support the needs and priorities of MHRA, including financial, commercial and risk management.  You will provide proactive leadership across your peer group and team, ensure compliance with Agency policy and practice and will be a highly visible role model for others across the whole Group;

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• Responsible for developing and shaping strategies to drive awareness of the business analysis profession, building the influence of the team and supporting services across the organisation by embedding the practice;

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• Develop approaches to tackling challenges, learning from other departments and organisations to improve BA capability and practice.  Identify, develop and use best practice and standards to develop services consistently, work with other Communities of Practice;

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• Role model inclusive leadership behaviours to promote a diverse, supportive and inclusive culture, support your team to develop business analysis capabilities and help these to grow within the Agency;

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• Directly manage a team of Business Analysts ensuring effective deployment to meet demand and targets as well as managing performance;

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Business Analysis Framework and Planning

• Responsible for shaping the Business Analysis practice and improving ways of working by embedding a consistent and high-quality professional framework and standards. Contribute to the on-going development of Business Analysis tools and methods, to support the delivery of services within the organisation, providing direction and guidance to the team.  Apply and champion the application of agreed methodologies, tools and frameworks and embed within the organisation; 

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• Accountable for building the skills and experience of the team including identifying learning and external networking to support our people. You will foster a culture of continuous professional development;

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• Accountable for setting the direction for the team, developing and coaching as well as exploring different recruitment options, so that we can attract and retain talent.

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• Lead a team responsible for analysing and understanding the expectations of service owners to resolve complex problems in order to continuously improve services (ranging from process mapping, identifying improvements and efficiencies, through to eliciting and documenting requirements and user stories for new digital services);

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• Lead the team and business to reach a consensus on an agreed minimum viable product that will reach and attain benefits realisation, and ensure the modelling of business processes, data and systems meet these requirements. Ensuring smooth transition of ongoing business analysis activities from the design phase to implementation, supporting business analysts working within multi-disciplinary teams to deliver within agreed timeframes and budget.

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Stakeholder Engagement and Communication

• Ensure business analysis outputs are captured and agreed by stakeholders;

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• Ensure those in the projects and programmes are positively engaged taking account of their levels of influence and interest;

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• Influence stakeholders and manage relationships effectively;

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Quality and Assurance

• Accountable for ways of working with colleagues across the business, including service delivery teams and the wider organisation, applying business analysis to benefit the work we do and assuring quality and standards;

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The job description is not intended to be exhaustive, and it is likely that responsibilities and outcomes may be altered from time to time in the light of changing circumstances and after consultation with the postholder.

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