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Software and Integration Architect

Job Description

GRADE  |  8B £59,083 - £67,760 per annum + recruitment and retention premia*

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HOURS  |  37.5 per week

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RESPONSIBLE TO  |  Chief Technology Architect

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ACCOUNTABLE TO  |  Chief Technology Officer

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*This role is in receipt of short-term Recruitment & Retention Premia (RRP), which is a supplementary payment based upon market research of pay levels for this specific job. This supplementary payment is subject to annual review and may therefore change

Department Information

Within the Trust the Essentia Technology Group is responsible for the delivery of information systems and services to the whole organisation and community services to support clinical and business integration. It leads in the development of IT strategy and directing all delivery programmes and services. Essentia Technology provides a range of critical IT services many of which are running 24 - 7. It is also responsible  for ensuring that IT Governance is executed effectively in order that the Trust complies with its information obligations.

 

The Trust operates from about 50 campus based buildings & 10 satellite sites and over the coming years, the Trust will extend its’ reach further into the community and more widely into the Academic Community.

Organisational Values

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

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Read about our values here.

Architecture and Design Organisation Chart
Organisation Chart - Software & Integrat
Job Summary

The post holder is required to manage the Trusts Software Solution and Integration strategy, technical budget forecast and architectural blueprint.  It is the responsibility of the post to ensure that the Trusts IT Software is strategically aligned, fit for purpose and evolve in accordance to the market.

 

Fundamental to the role is the responsibility to provide:

 

Managerial Responsibility

  • All elements of IT software solution and integration strategy including solution architecture, digital healthcare roadmap, EPR implementation, software development (.NET, SharePoint and BizTalk), clinical systems integration and patient portal development.

  • Risk management for all the software and integration technology risks and issues at the Trust.

  • Ensure compliance with HR policy for Development Review, Development Planning, Sickness and Absence.

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Financial Responsibility

  • Responsible for the definition and planning of strategic software and integration projects with budgets that meet or exceed £20m.

  • Financial assurance of strategic projects so that the estimates and commercial obligations are delivered within business case thresholds.

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Commercial

  • Management and assurance of commercial proposals for the Trust that involve software and integration elements.  Ensure that commercial services are viable, fit for purpose and profitable.

  • Be responsible for the provision of commercial technology services, the governance of the services and assurance that services are fit for purpose.

  • Provide consultancy services on behalf of DT&I as required.

 

Technical Architecture

  • Provide software solution and integration architectures that align to the business requirements and the organisational strategy.

  • Ownership of the software solution and integration architectural blueprint, strategic planning and outcomes.

  • Manage and control the digital systems roadmap, ensuring that the development team are developing software to the specified designs in alignment with the business need.

  • Financial forecasts and plans for software and integration services.

  • Management, governance and control of the software and integration technology architecture for the Trust.

  • Creation of reusable software and integration service architectures that drive business value through consolidation of technology.

  • Ownership of the Trusts software and integration service technology landscape and evolution.

  • Management of the software and integration service architectural review boards and governance processes, ensuring they are followed for Software Architecture.

  • Assurance that software and integration service architectures are fit for service and the technology provided meets the requirements of the IT service organisation.

  • Ensure that software and integration service architectures are transitioning to safe, secure services that mitigate all known risks.

  • Software and integration service Architectural reporting and compliance management. 

 

Information Systems & Technology Architecture

  • Assurance that software and integration service designs and costs provide end-to-end integrated technology services.

  • Assurance that the design of the software and integration service technical architectural initiatives drive revenue reduction and improve efficiency in line with business strategy.

  • Maintain in-depth knowledge of the organisation's software and integration service technologies and architectures.

  • Maintain current and planned state software and integration service technical architectural blueprints. 

  • Communicate software and integration service architectural decisions, plans, goals and strategies.

  • Develop software and integration service architectural metrics and reports for the Head of Architecture and Design.

  • Provide innovative software and integration service technology solutions to the organisation.

  • Document and Provide an end to end lifecycle for software and integration service architecture for the Trust.  Enforce the use of the lifecycle throughout the organisation.

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Architectural Programmes & Initiatives

  • Initiate and deliver software and integration service architectural programmes that align IT with business strategy and Architecture and Design Business Plan.

  • Create software and integration service architectural programmes and initiatives that deliver competitive advantage and innovation opportunities whilst continually improving the Trusts estate.

  • Assure (as required) requisite software and integration service programme documentation including programme budgets, charters, schedules, requirements documents, specifications, design documents and testing strategies.

 

Research & Development

  • Initiate and deliver software and integration service technology evaluations and recommendations.

  • Monitor the market trends providing updates and recommendations for new software and integration service technology implementation.

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Architecture Consultancy

  • Maintain in-depth knowledge of software and integration service IT industry best practices, technologies, architectures and emerging technologies.

  • Provide software and integration service architectural consulting and assurance to programmes, projects, initiatives and other organisations as required.

  • Support business and IT strategic planning.

  • Act as the focal point for software and integration service enterprise architecture and IT standards.

 

Architectural Governance

  • Communicate and deploy software and integration service Enterprise Architecture Governance processes.

  • Communicate software and integration service enterprise technology standards and policies.

  • Review new and existing software and integration service programme/project architecture for compliance with IT standards, policies and architectural plans.

  • Document exceptions and approvals to software and integration service architectural standards.

  • Ensure that the software and integration service project documentation captures significant architectural decisions.

  • Ensure that software and integration service architectural governance is a fair, consistent and transparent process.

  • Identify software and integration service architectural risks and propose alternatives, solutions and mitigating actions.

 

Architecture Processes & Tools

  • Communicate and deploy software and integration service Enterprise Architecture processes.

  • Maintain the software and integration service Enterprise Architecture repository and tool set.

  • Perform annual software and integration service architectural maturity assessments.

  • Produce regular software and integration service architecture status reports.

Key Working Relationships

The post holder will work with all stakeholder groups across the IT business units. The post holder be expected to maintain relationships with appropriate external suppliers of IT and related services, systems and staff at all levels in other healthcare and related organisations.

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The post holder will work directly to the Chief Technology Architect and maintain close, day to day working relationships with the immediate enterprise architecture team, the leads of other IT architectural domains and other core functions across IT.

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A high level view of post holder’s relationships can be summarised as follows:

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  • Senior Trust Management

  • IT Senior Management Team

  • External Healthcare professionals

  • External Suppliers

Duties and Responsibilities

Strategy

  • Responsible for the definition and staging of the Trusts software and integration service Technology strategy including the roadmaps, business cases, budgeting and approval processes.  Management of the strategic planning of the strategy, prioritising as required.

  • Responsible in partnership with the Business Relationship Managers and Enterprise Architects for the definition, design, creation and communion of effective software and integration service Technical IT Strategy across the Trust and compatibility with a number of different directorates and organisations. To take complete Design Authority over this area of development.

  • The post holder will work collaboratively with members of the IT Department and consult with external health care partner organisations to build a view of wider software and integration service strategic initiatives. They will be aware of developments within the commercial health care sectors both within and outside the UK.

  • The post holder will take knowledge and information (current & future state) and will have responsibility for ensuring that the business and overall IT software and integration service Technical Service Portfolio is kept in alignment with external factors and forces.

  • Be responsible for the effectiveness and integrity of delivered software and integration IT Services in alignment with established business strategy and objectives.

  • Develop a clear, adoptable, effective assurance framework for the establishment of new software services.

 

Design

  • Responsible for ensuring that assigned Technical Architectural Blueprints and Design in the following areas remains fit for purpose and meet the strategic needs of the Trust over future years

  • Software Solutions and Integration (COTS, Bespoke, .NET, BizTalk, SharePoint and SQL)

  • Establish, develop and maintain an effective IT technology services architecture and design capability to include;

  • People; Work with staff to deliver the various sub-components of the IT service catalogue.

  • Processes; Build and operate effective processes to allow the definition, design, build, test and transition to service of new IT Technology service components to be managed effectively.

  • Tools; using the assigned and approved tools and models provide effective management and use of all architectural deliverables and artefacts.

  • Information; Provide appropriate information resources to allow management of the whole of the design lifecycle for the IT service catalogue.

  • Manage a portfolio of software solutions and integration service technical design solutions through their full lifecycle. Be responsible for the Evaluation, Design, transition and operationalisation assigned IT services.

  • Analyse the software solutions and integration service technical service environment to detect critical deficiencies and action for improvement.

  • Maintain a Trust-wide software solutions and integration service IT technical strategy offering which is compatible with KHP, community service integration and other major Trust initiatives.

  • Contribute to and maintain an effective set of software solutions and integration service technical roadmaps for transition of existing applications and associated software and systems into an effective, planned, controlled IT service catalogue.

  • Contribute to the development and maintenance of software solutions and the integration service roadmap from the period of completion of the IT technology strategy to a period of 5 years hence in alignment with the evolving business strategy lifecycle.

 

Delivery of Solutions

  • Establish and maintain a full lifecycle approach to software solutions and integration service design, development, test, delivery, service definition, service transition, change and benefits realisation in support of new technical IT services.

  • Assure the delivery of software solutions and the integration service and sit on Project steering and committee groups, offering advice and guidance that the delivery of the solution will meet the design specification and original aims.

  • Be aware of changes made to software solutions and integration service systems/services and identify any interdependencies to ensure that that the system architecture of the Trust is not compromised. Raise issues, concerns and solutions immediately upon finding problems.

  • Commission software solutions and integration service audits against specification and actively review customer satisfaction with solution design. Ensure that lessons learnt are captured and any potential barriers are explored.

 

Stakeholder engagement, professional leadership

  • Forge, shape, influence and sustain trusted and effective relationships with senior/main decision makers, particular through challenging processes.

  • Promote the established software solutions and integration service architecture to customers and key stakeholders and be an authoritative point of contact for advice and guidance in this regard.

  • Communicate (both verbal and written), with all levels of the multidisciplinary team, external partners and with patients in a diplomatic and tactful manner.

  • Encourage an innovations culture. Keep abreast of new solutions, systems, products and approaches to ensure that the most appropriate designs are created and deployed.

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Financial

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  • Produce well-formed, financially viable software solutions and integration service designs.

  • Management of the delivery of financial forecasts and software service technology business cases in the region of £20m.

  • Assure capital budgets of up to £20m and ensure that architectures are delivered against original business cases initiatives.

  • Ensure all time is assigned to appropriate cost centres.

 

Policy / Quality

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  • Influence the development of policies, standards and guidelines that direct the selection, development, and implementation and use of all Trust Technology.

  • Establish, develop and maintain policies, standards, processes and procedures relating to the technical architecture, design and service lifecycle.

  • Review all requirements and technology architecture for compliance to Trust, regulatory and associated principles and standards.

  • Provide advice and guidance on the design of all Trust systems including associated principles and standards.

  • Oversee / monitor the quality of deliverables into the IT service catalogue.

Trust Policies and Procedures

The post holder is required to follow Trust policies and procedures which can be found here.

Review of this Job Description

This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder.

Person Specification

Key

A | Application;  I | Interview; T | Test / assessment centre

Education / Qualifications

Essential [A/I] 

  • Educated to masters degree level in an IT/ science/engineering discipline or equivalent qualification with relevant experience, training and knowledge.

  • Professional qualification in at least one related technical discipline (MCSD, SQL, HTML/CSS/JS) 

  • TOGAF

Previous Experience    

Essential [A/I] 

  • Experience as an enterprise architect or other senior other architectural discipline.

  • Experience of implementing projects in an OGC governed environment (PRINCE2, MSP).

  • Substantial architectural solutions design experience within an organisation that uses a structured design methodology.

  • Proven ability to initiate creative design solutions that solve business issues.

  • Architectural dependencies (data, integration, process).

  • Implementation and management of an enterprise service bus (ESB), HL7 integration systems (BizTalk, Ensemble, JBoss Fuse, Mule, Mirth).

  • Implementation and management of SharePoint solutions (2010, 2013).

  • Experience of full end to end software development using Microsoft and Web Technologies (HTML5, CSS, JavaScript)

  • Experience of managing and designing relational database systems (SQL, Postgres, Oracle).

  • Knowledge of OpenSource and OpenSource licenses frameworks (Apache, GNU, GPL).

  • Experience of managing the development lifecycle using Agile methodologies (SCRUM, Lean, XP).

  • Full IT service lifecycle exposure (ITIL).

  • Effective engagement with senior stakeholder groups.

  • Experience of managing a variety of large, complex projects - scheduling and planning skills important.

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Desirable [A/I]

  • Experience working within a complex Acute and / or other healthcare setting.

  • Experience working within a complex non healthcare setting

  • Experience working with senior management and their staff.

  • Experience affecting major change to healthcare business processes.

  • Experience affecting major change to non healthcare business processes.

  • Application of relevant technology in a healthcare environment.

Skills/ Knowledge/ Ability    

Essential - Non Technical​

  • Ability to manage senior stakeholder forums and governance processes.

  • Management of policy and procedure in alignment with Technical Architecture policy.

  • Implementation of Trust wide architectural policy.

  • Management, measurement and adoption of process.

  • Ability to management to deadlines and high volume of demand.

  • Ability to budget and assure technical programmes.

  • General legislative knowledge including IG/ISO/HSCIC/Trust specific.

  • Industry wide technical protocols and procedures.

  • Strong commercial and business acumen.

  • Has experience of vendor management and negotiation.

  • Contract negotiation and agreement.

  • Project and programme management planning and organisational skills.

  • Analysis and evaluation tools for specification gathering.

  • Interpersonal and leadership skills - servant leadership, collaboration, facilitation, and negotiation skills.

  • Emotional intelligence - self-awareness, confidence, ability to manage conflict, empathy.

  • Communication skills, both written and spoken.

  • Ability to explain complex technical issues in a way that non-technical people may understand.

  • Knowledge of IT governance and operations.

  • Comprehensive knowledge of hardware, software, application, and systems engineering.

  • Knowledge of financial modelling as it pertains to IT procurement & investment.

  • Customer service orientation.

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Essential - Technical

  • Windows Operating Systems and Configuration (IIS)

  • .NET Web Development (ASP.NET MVC, WebAPI, HTML5, CSS3) • Windows Forms or WPF development.

  • Microsoft SharePoint development and management.

  • BizTalk, Ensemble or JBoss Fuse.

  • Web Security (Forms, Claims Authentication, Web SSO, Digest).

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Desirable

  • In depth knowledge of Hospital Systems (either clinical or nonclinical or both).

  • Knowledge and use of enterprise architecture tools and models.

  • Awareness of NHS strategies, goals and objectives.

  • Knowledge of the principles of:

  • Infrastructure and network architecture.

  • Security architecture.

  • Integration architecture.

  • Awareness of the non-functional environment for clinical systems (physical working locations, 24/7 operations, information governance, legal requirements, etc.).

  • Effective time management and prioritisation.

  • Wider financial / contractual processes within the NHS

Additional Information

Essential

  • There may be a requirement for some occasional weekend working, out of hours and on call work.

  • When working on multi-organisational projects there is a potential for travel to and work from partner sites

Locations

Guy's Hospital Great Maze Pond, London, SE1 9RT

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St Thomas' Hospital Westminster Bridge Road, London, SE1 7EH

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IT Department | Education Centre 75-79 York Rd, Lambeth, London SE1 7NJ 

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